Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le and guest speaker, Christine Benedetto We're a little over 2 weeks away from the Front Desk/Guest Service Training Program that you've been looking for.... It took over 25 years to compile the the secret sauce behind the NLC Front Desk Operating System™ and we know you'll see why when you join this program. Here are just a few of the areas of focus that we'll cover during our 3 days together. This isn’t just a...
3 days ago • 1 min read
Webinar Series Hi Beautiful Leaders, Today’s webinar with Michael Cole opens up a transformative conversation around what modern, top-tier compensation truly can look like. We'll explore advanced external strategies like: ✨ Deferred compensation ✨ Key-man insurance ✨ Long-term bonus structures ✨ Phantom equity and other high-stick incentives These tools aren’t just financial mechanisms—they’re long-term commitment builders. They send a clear message to top performers: Your future is safe...
13 days ago • 1 min read
Webinar Series The Secrets Behind “Sticky” Compensation Plans (Free Training) Top Talent Retention with Michael ColeThe Compensation Strategies You're Missing Great employees want careers, not just jobs.Learn how to build future-focused , and long-game career style, compensation plans that keep your top talent growing with you. Join host, Nikki Le and Industry Expert, Michael Cole as they discuss powerful, unique and advanced pay structures that drive retention —like deferred comp, key-person...
14 days ago • 1 min read
Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le Hi Beautiful Leaders, If there’s one pattern I've seen over and over again in the last 37 years, it’s this: Most front desk teams are doing the best they can… with the training they never received. And it’s costing owners far more than they realize. Today, I want to share something that I believe every salon + spa owner should know — whether you join my new program or not. These are the five non-negotiable skills...
about 1 month ago • 2 min read
Hello from Nikki, Brigette & Bonnie, Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders. Dear Amazing and Hardworking Leaders, We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team. Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The...
about 2 months ago • 4 min read
Hello from Nikki, Brigette & Bonnie, Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders. Dear Amazing and Hardworking Leaders, We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team. Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The...
about 2 months ago • 4 min read
Webinar Series Want to learn some of the best trends in increasing client retention, higher customer conversion to books appointments, streamlining online booking and elevating your booking experiences for your salon or spa ? In this free access webinar with Kati Whitledge - founder of Join mya and author of marketing book “FROM FIRST DATE TO FOREVER”…  you’ll learn some fresh perspectives, and modern approaches on: - the latest and greatest concepts in online booking - how to convert more...
4 months ago • 1 min read
Webinar Series Your Update to No-Tax On Tips Legislation: More Clarity on the BB Bill Changes & Cash Flow Opportunities with David Tashjian, Co-founder & CEO of MeetTippy and April McDaniel of Kopsa Otte. Date: August 25 Time: 1PM, EST Tipping just got smarter…and more profitable! Join us for a free live webinar on all the details you need to know about the new No Tax on Tips Bill & FICA Tax Credit legislation that recently passed. What we’ll cover: The latest updates on the No Tax on Tips...
4 months ago • 1 min read
Webinar Series If you've considered entering the hair loss speciality service category in your business either through offering hair replacement services yourself, or understanding how to communicate about hair loss with sensitivity and professionalism or maybe looking for seasoned hair replacement professionals that you can refer your salon/spa guests to, then this webinar is for you! We're welcoming trailblazing hair loss/replacement expert, hair loss coach and successful entrepreneur and...
4 months ago • 1 min read
Webinar Series Are you ready to build a benefits package that actually works to attract talented team members and retains top talent? Join us for a FREE, 2-part, live webinar series this MondayRecruit & Retain with Benefits Packages and Internal Planning Strategies Monday, August 11th Part 1: 12:00 PM ET | Part 2: 2:00 PM ET Each segment will be approximately 60-75 minutes long with a lunch break What You’ll Learn: PART 1: PLAN & PACKAGE STRATEGICALLY with Nikki Le and Eva Dupont - Where to...
4 months ago • 1 min read