profile

Hi! My name is Nikki Le

I’m the principal at Nikki Le Consultancy. A company designed to serve meaningful success for beauty entrepreneurs and small business owners. My passion is to serve as an employer advocate and business strategist focusing on: -Leadership coaching for owners & their teams -Business systemization & salon owner support -Compensation coaching -Service pricing & creating career wealth -Recruitment marketing -New employee onboarding/training -Transformative career coaching Our mission is to serve the professional in every capacity. This is why we’ve built out a vast library of resources on topics that fulfill every level of your learning experience.

Featured Post

Announcing SQUARE + NIKKI LE = Pretty Cool Things to Come !

Announcing Square + Nikki Le Consultancy Great things to come... Find out how Square & NLC can elevate your salon ! Learn more about Square's Ecosystem of Solutions here ! www.nikkileconsultancy.com {Unsubscribe_link}

Webinar with Meevo's Alana Trabucco and Nikki Le. FROM TARGETS TO TALENT: A MODERN PLAYBOOK FOR GOALS, KPIS AND PERFORMANCE PAY MONDAY, FEB 2, 2026 9:00 AM PST. 10:00 AM MST. 11:00 AM CST. 12:00 PM EST. If you want to learn how to utilize your KPIs more effectively, develop a performance-based culture and build a competitive performance-driven compensation system...then read on! Ready to get blown away by the amount of crazy cool info you’re going to get on my webinar tomorrow with Meevo...

Free Webinar with Nikki Le & Meevo: From Targets to Talent - A Modern Playbook for Goals, KPIs and Performance-based Pay

Join us for our free access webinar with Meevo's Alana Trabucco and Nikki Le. FROM TARGETS TO TALENT: A MODERN PLAYBOOK FOR GOALS, KPIS AND PERFORMANCE PAY MONDAY, FEB 2, 2026 9:00 AM PST. 10:00 AM MST. 11:00 AM CST. 12:00 PM EST. If you want to learn how to utilize your KPIs more effectively, develop a performance-based culture and build a competitive performance-driven compensation system...then read on! Dear Ambitious Salon & Spa owners, Here's the thing... uniform and flat rate pay...

The 6 Essentials of Customer Service with Nikki Le

The 6 Essentials Of Stellar Customer Service Stellar customer service isn’t accidental—it’s intentional, practiced, and designed. I recorded a short but powerful video breaking down The 6 Essentials of Stellar Customer Service, a framework I use to help service-based businesses elevate experiences, deepen loyalty, and increase perceived value without burning out their teams. At its core, exceptional service isn’t about doing more. It’s about doing the right things—consistently, thoughtfully,...

Front Desk Training, Front Desk Assessment and survey, Guest Experience Scorecard?

Start off 2026 with a Clear Analysis of Your Front Desk Systems, Guest Service Consistency and Operational Flow with Our Front Desk Performance & Guest Experience Scorecard. Take Our Front Desk and Guest Experience Assessment to see the Gaps in your Hospitality and Operational Core ... Before improving or investing in your front desk systems, it’s important to know where things stand going into 2026. Your front desk and guest service department impacts booking flow, communication, guest...

Front Desk Operating System for Salons/Spas and Service Based Businesses

Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le and guest speaker, Christine Benedetto We're a little over 2 weeks away from the Front Desk/Guest Service Training Program that you've been looking for.... It took over 25 years to compile the the secret sauce behind the NLC Front Desk Operating System™ and we know you'll see why when you join this program. Here are just a few of the areas of focus that we'll cover during our 3 days together. This isn’t just a...

Retain Top Talent for your Small Business with Creative Compensation

Webinar Series Hi Beautiful Leaders, Today’s webinar with Michael Cole opens up a transformative conversation around what modern, top-tier compensation truly can look like. We'll explore advanced external strategies like: ✨ Deferred compensation ✨ Key-man insurance ✨ Long-term bonus structures ✨ Phantom equity and other high-stick incentives These tools aren’t just financial mechanisms—they’re long-term commitment builders. They send a clear message to top performers: Your future is safe...

Top Talent Compensation Methods for Your Small Business with Michael Cole & Nikki Le

Webinar Series The Secrets Behind “Sticky” Compensation Plans (Free Training) Top Talent Retention with Michael ColeThe Compensation Strategies You're Missing Great employees want careers, not just jobs.Learn how to build future-focused , and long-game career style, compensation plans that keep your top talent growing with you. Join host, Nikki Le and Industry Expert, Michael Cole as they discuss powerful, unique and advanced pay structures that drive retention —like deferred comp, key-person...

Salon/Spa Front Desk Training program with Nikki Le

Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le Hi Beautiful Leaders, If there’s one pattern I've seen over and over again in the last 37 years, it’s this: Most front desk teams are doing the best they can… with the training they never received. And it’s costing owners far more than they realize. Today, I want to share something that I believe every salon + spa owner should know — whether you join my new program or not. These are the five non-negotiable skills...

The Beauty Leadership Lab: 2nd Edition

Hello from Nikki, Brigette & Bonnie, Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders. Dear Amazing and Hardworking Leaders, We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team. Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The...

The Beauty Leadership Lab

Hello from Nikki, Brigette & Bonnie, Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders. Dear Amazing and Hardworking Leaders, We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team. Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The...