Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le Hi Beautiful Leaders, If there’s one pattern I've seen over and over again in the last 37 years, it’s this: Most front desk teams are doing the best they can… with the training they never received. And it’s costing owners far more than they realize. Today, I want to share something that I believe every salon + spa owner should know — whether you join my new program or not. These are the five non-negotiable skills...
17 days ago • 2 min read
Hello from Nikki, Brigette & Bonnie, Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders. Dear Amazing and Hardworking Leaders, We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team. Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The...
about 1 month ago • 4 min read
Hello from Nikki, Brigette & Bonnie, Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders. Dear Amazing and Hardworking Leaders, We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team. Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The...
about 1 month ago • 4 min read
Webinar Series Want to learn some of the best trends in increasing client retention, higher customer conversion to books appointments, streamlining online booking and elevating your booking experiences for your salon or spa ? In this free access webinar with Kati Whitledge - founder of Join mya and author of marketing book “FROM FIRST DATE TO FOREVER”…  you’ll learn some fresh perspectives, and modern approaches on: - the latest and greatest concepts in online booking - how to convert more...
3 months ago • 1 min read
Webinar Series Your Update to No-Tax On Tips Legislation: More Clarity on the BB Bill Changes & Cash Flow Opportunities with David Tashjian, Co-founder & CEO of MeetTippy and April McDaniel of Kopsa Otte. Date: August 25 Time: 1PM, EST Tipping just got smarter…and more profitable! Join us for a free live webinar on all the details you need to know about the new No Tax on Tips Bill & FICA Tax Credit legislation that recently passed. What we’ll cover: The latest updates on the No Tax on Tips...
3 months ago • 1 min read
Webinar Series If you've considered entering the hair loss speciality service category in your business either through offering hair replacement services yourself, or understanding how to communicate about hair loss with sensitivity and professionalism or maybe looking for seasoned hair replacement professionals that you can refer your salon/spa guests to, then this webinar is for you! We're welcoming trailblazing hair loss/replacement expert, hair loss coach and successful entrepreneur and...
4 months ago • 1 min read
Webinar Series Are you ready to build a benefits package that actually works to attract talented team members and retains top talent? Join us for a FREE, 2-part, live webinar series this MondayRecruit & Retain with Benefits Packages and Internal Planning Strategies Monday, August 11th Part 1: 12:00 PM ET | Part 2: 2:00 PM ET Each segment will be approximately 60-75 minutes long with a lunch break What You’ll Learn: PART 1: PLAN & PACKAGE STRATEGICALLY with Nikki Le and Eva Dupont - Where to...
4 months ago • 1 min read
Webinar Series Hey there, Salon & Spa Leaders— Are you ready to build a benefits package that actually works to attract talented team members and retains top talent? Join us for a FREE, 2-part, live webinar series this MondayRecruit & Retain with Benefits Packages and Internal Planning Strategies Monday, August 11th Part 1: 12:00 PM ET | Part 2: 2:00 PM ET Each segment will be approximately 60-75 minutes long with a lunch break What You’ll Learn: PART 1: PLAN & PACKAGE STRATEGICALLY with...
4 months ago • 3 min read
Are you struggling with leadership changes... Real talk though, if you're experiencing any of these, you may need a new plan.... 🥺 Your team still needs babysitting–and you don’t know how to light a fire in them without burning bridges. 😔 Tough convos still turn into tension, tears, or walkouts. ☹️ The past weighs on you heavily. 😞 You second-guess yourself constantly and feel like everyone else has it more together. 😕 Your leadership is confusing, inconsistent, or causing resentment. 🤕...
4 months ago • 1 min read
Webinar Series Join speaker, Ross Loveland - Founder of True Profit Salons Happy Sunday Salon Scholars, (Be sure to read to the end for some core principles around the Profit-First methods of money management!) In our webinar tomorrow discussing the basis of building a financial foundation for you AND your company, we've brought to you a master in his lane, Ross Loveland, founder of True Profit Salons. At True Profit Salons, their goals are to provide financial coaching along with their...
4 months ago • 2 min read