Hi Reader, We’re going live at 12:00 pm EST. tomorrow, Monday, March 2! The access link is below! Here’s your access link so you have it ready to go: Zoom Link If you’ve been meaning to revisit how your loyalty program actually works inside your business or create an amazing retention machine, then this session will give you a much clearer lens. We’ll be walking through how loyalty is used to: • Influence client behavior • Support stronger retention • And create more consistency without...
4 days ago • 1 min read
Webinar Series Nikki Le Consultancy with Meevo The benefits of implementing a strategic loyalty and membership program inside your salon or spa go far beyond repeat visits — they create predictable revenue, stronger retention, and deeper client relationships. Join Alana Trabucco from Meevo and Nikki Le this Monday for a live session where we’ll break down not only why loyalty and membership systems matter, but exactly how to structure them using Meevo’s most powerful features. You’ll leave...
6 days ago • 1 min read
Webinar Series Nikki Le Consultancy with Meevo Ready to see how a Loyalty Program and Memberships support your business, team and clientele? Hi Reader, Most salon owners think loyalty programs are just rewards or point systems... or even just discounting.Informed salons know they’re actually a business engine, when designed strategically … becomes 5 powerful systems in one: 1.) A retention system that drives higher retention and keeps clients coming back 2.) A marketing system that turns...
8 days ago • 1 min read
Love and Leadership is better shared: Valentines Special for The Eleve Leadership Retreat Experience with Nikki Le - July 12th -17th There’s something we don’t talk about enough. Leadership can feel lonely. You carry vision.You carry payroll.You carry culture.You carry decisions no one else sees. And even when you’re surrounded by people… you’re often processing growth alone. But the next level? It wasn’t designed to be built in isolation. So let me ask you something: Who's your growth...
19 days ago • 1 min read
Webinar with Meevo's Alana Trabucco and Nikki Le. FROM TARGETS TO TALENT: A MODERN PLAYBOOK FOR GOALS, KPIS AND PERFORMANCE PAY MONDAY, FEB 2, 2026 9:00 AM PST. 10:00 AM MST. 11:00 AM CST. 12:00 PM EST. If you want to learn how to utilize your KPIs more effectively, develop a performance-based culture and build a competitive performance-driven compensation system...then read on! Ready to get blown away by the amount of crazy cool info you’re going to get on my webinar tomorrow with Meevo...
about 1 month ago • 1 min read
Join us for our free access webinar with Meevo's Alana Trabucco and Nikki Le. FROM TARGETS TO TALENT: A MODERN PLAYBOOK FOR GOALS, KPIS AND PERFORMANCE PAY MONDAY, FEB 2, 2026 9:00 AM PST. 10:00 AM MST. 11:00 AM CST. 12:00 PM EST. If you want to learn how to utilize your KPIs more effectively, develop a performance-based culture and build a competitive performance-driven compensation system...then read on! Dear Ambitious Salon & Spa owners, Here's the thing... uniform and flat rate pay...
about 1 month ago • 1 min read
The 6 Essentials Of Stellar Customer Service Stellar customer service isn’t accidental—it’s intentional, practiced, and designed. I recorded a short but powerful video breaking down The 6 Essentials of Stellar Customer Service, a framework I use to help service-based businesses elevate experiences, deepen loyalty, and increase perceived value without burning out their teams. At its core, exceptional service isn’t about doing more. It’s about doing the right things—consistently, thoughtfully,...
2 months ago • 2 min read
Start off 2026 with a Clear Analysis of Your Front Desk Systems, Guest Service Consistency and Operational Flow with Our Front Desk Performance & Guest Experience Scorecard. Take Our Front Desk and Guest Experience Assessment to see the Gaps in your Hospitality and Operational Core ... Before improving or investing in your front desk systems, it’s important to know where things stand going into 2026. Your front desk and guest service department impacts booking flow, communication, guest...
2 months ago • 1 min read
Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le and guest speaker, Christine Benedetto We're a little over 2 weeks away from the Front Desk/Guest Service Training Program that you've been looking for.... It took over 25 years to compile the the secret sauce behind the NLC Front Desk Operating System™ and we know you'll see why when you join this program. Here are just a few of the areas of focus that we'll cover during our 3 days together. This isn’t just a...
3 months ago • 1 min read
Webinar Series Hi Beautiful Leaders, Today’s webinar with Michael Cole opens up a transformative conversation around what modern, top-tier compensation truly can look like. We'll explore advanced external strategies like: ✨ Deferred compensation ✨ Key-man insurance ✨ Long-term bonus structures ✨ Phantom equity and other high-stick incentives These tools aren’t just financial mechanisms—they’re long-term commitment builders. They send a clear message to top performers: Your future is safe...
3 months ago • 1 min read