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Hello from Nikki, Brigette & Bonnie,

Thank you to all who came to the Beauty Leadership Lab - 2nd Edition in Atlanta, Ga. on October 19-21, 2025... And happy fall to our salon owners and leaders.

Dear Amazing and Hardworking Leaders,

We are so honored to be walking beside you on this journey of leadership growth, deeper presence, and genuine connection — both to yourself and your team.

Thank you to everyone who joined us at The Sunlights Pro Academy for the last Beauty Leadership Lab. The room was filled with wisdom, heart, and class — a collective energy of purpose that reminded us why this work matters so much. We were incredibly proud to lead such an extraordinary community of salon leaders and visionaries.

At Beauty Leadership Lab, our goal was to welcome you into a space where you don’t have to carry everything alone — a space that supports you not just as a business leader, but as a human being who is constantly learning, evolving, and expanding.

As you continue integrating what you learned, we invite you to hold onto two grounding truths at the heart of our work:

• No one here needs to be “fixed,” and no one is broken. We’re simply in a process of recalibrating our leadership mindset and expanding our emotional intelligence.
• Most leadership friction stems from past emotional wiring — protective patterns that once served us but no longer align with who we are becoming.

True transformation doesn’t come from pushing harder. It comes from understanding what lives beneath the surface, so you can lead with clarity, confidence, and emotional freedom.

As you step forward, remember to lead from power, not pressure — from alignment, not self-sacrifice. Let the content, practices, and reflections from our time together be a compass for the next season of your growth.

We are so proud of the work you’re doing — in your business and within yourself. The ripple you create as a recalibrated leader will continue to inspire others to rise.

With gratitude and belief in your brilliance,
​Nikki Le, Brigette Sobus & Bonnie Bonadeo​
​The Beauty Leadership Lab Team

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💻 Your Beauty Leadership Lab Dashboard

Be sure to keep access to the central hub we created for you to access your

• additional recordings & bonus videos
• additional resources — everything designed to keep your leadership momentum alive.
• active links that keep you connected to future resources

👉 Please reach out and let us know if you don't have access to your event dashboard. Readers who are wondering... we provided a leadership dashboard to all of our attendees with tons of resources and tools to do future work.

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Attendees, please take a moment to share some feed back from the BLL event

If there is any other feedback not listed above, that you would like to share with us, please feel free to send any one of us an email with some of your thoughts We welcome all feedback.

A big reminder to be sure and get yourselves connected to The Beauty Leadership Lab Community... Our virtual leadership group sessions that give you ongoing connection to us for $25 per month for your entire leadership team. Just click the link or image below to get enrolled:

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Podcast Episode 627: ELEVATE YOUR EMPLOYEE EXPERIENCE

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FUTURE FEATURED PROGRAM Join Nikki Le for a Live, 3 - Day nitty, gritty From Desk Training Program. ​ Dates: January 4 – 6, 2026 Facilitator & Educator: Nikki Le Consultancy​ Audience: Salon Front Desk & Guest Experience Teams Goal: Transform front desk operations into a high-performing, guest-focused, revenue-driving experience center. Daily Operations Deep Dive Advanced Booking Tactics to Maximize Productivity Upselling, Add-Ons & Pre-Booking Techniques Retail Partnership Training Payment, Deposits & Policy Confidence Training Handling Difficult Situations with Emotional Intelligence KPI Awareness: How Front Desk Decisions Impact Salon Growth and Reporting. How the Front Desk Shapes Culture and Team Morale Communicating Upward: How to Support Owners & Leaders Problem-Solving Framework: Handling Cancellations, No-Shows, & Re-Schedules and more... Accountability Tools & Self-Leadership Habits Building the Guest Experience Playbook Elevate the Standard — Lead the Experience Define the Purpose & Power of the Front Desk Role Understand the Guest Experience Journey from “Hello to Goodbye” Build Confidence & Professional Energy How to Speak with Value, Not Pressure Service Flow Awareness — Booking, Timing, and Balancing the Schedule Role-Play Scenarios: Greeting, Phone Etiquette, & First Impressions Reflection & Team Debrief: Owning the “Front Desk Energy” The 15 Key Roles of a Well Trained Guest Services Department This program Includes: A Live Virtual Training A Full 200 page FD Training Manual that's Downloadable and Editable A Pre-Recorded Front Desk Training Library for Current & Future FD Team Members Exclusive, Priority Access to ongoing Front Desk/Guest Service Training

2253-E Old Bridge Rd. , Woodbridge, VA 22192-3025
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FUTURE FEATURED PROGRAM Join Nikki Le for a 6 Day, 5 Night Leadership Retreat in Tulum, Mexico on July 12-17th ​ WHAT’S INCLUDED IN YOUR ONE-OF-A-KIND EXPERIENCE ​ -5-Night/6 Day Immersive Experience in All-Inclusive Luxury -Accommodations: designer villas - Private & shared spaces -Plus-One Package with excursions for your guests while you learn -Curated group adventures and excursions -Designer Leadership sessions daily -Immersive workshops -Private Chef onsite for daily world class cuisine experiences -Your own personal leadership evolution in a Leadership Legacy Video Series Disrupt your leadership grind, get present and manifest connection to yourself... and your team -5 group leadership learning sessions before the retreat begins to prepare for our work together at the retreat -A full leadership training manual -A gift swag bag upon arrival -Luxury experiences together in Tulum -All-inclusive access to every adventure ​ Learn more about our luxury leadership retreat

2253-E Old Bridge Rd. , Woodbridge, VA 22192-3025
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