I’m the principal at Nikki Le Consultancy, a company designed to serve meaningful success for beauty entrepreneurs. My passion is to serve as an employer advocate and business strategist focusing on… - Leadership coaching for owners and their teams - Business systemization and salon owner support - Compensation coaching - Service pricing and creating career wealth - Recruitment marketing and new employee onboarding/training - Transformative career coaching for beauty pros Our mission is to serve the professional in every capacity. This is I've we’ve built out a vast library of resources on topics that fulfill on every level of your learning experience. I'd love it if you would join our community of salon scholars elevating the beauty industry!
Join our Webinar on Salon Marketing with Kati Whitledge! Sep. 3rd at 12:00 est.
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Hi! My name is Nikki Le
I’m the principal at Nikki Le Consultancy, a company designed to serve meaningful success for beauty entrepreneurs. My passion is to serve as an employer advocate and business strategist focusing on… - Leadership coaching for owners and their teams - Business systemization and salon owner support - Compensation coaching - Service pricing and creating career wealth - Recruitment marketing and new employee onboarding/training - Transformative career coaching for beauty pros Our mission is to serve the professional in every capacity. This is I've we’ve built out a vast library of resources on topics that fulfill on every level of your learning experience. I'd love it if you would join our community of salon scholars elevating the beauty industry!
The 6 Essentials Of Stellar Customer Service Stellar customer service isn’t accidental—it’s intentional, practiced, and designed. I recorded a short but powerful video breaking down The 6 Essentials of Stellar Customer Service, a framework I use to help service-based businesses elevate experiences, deepen loyalty, and increase perceived value without burning out their teams. At its core, exceptional service isn’t about doing more. It’s about doing the right things—consistently, thoughtfully,...
Start off 2026 with a Clear Analysis of Your Front Desk Systems, Guest Service Consistency and Operational Flow with Our Front Desk Performance & Guest Experience Scorecard. Take Our Front Desk and Guest Experience Assessment to see the Gaps in your Hospitality and Operational Core ... Before improving or investing in your front desk systems, it’s important to know where things stand going into 2026. Your front desk and guest service department impacts booking flow, communication, guest...
Signature Program Announcing The NLC Front Desk Operating Program with Nikki Le and guest speaker, Christine Benedetto We're a little over 2 weeks away from the Front Desk/Guest Service Training Program that you've been looking for.... It took over 25 years to compile the the secret sauce behind the NLC Front Desk Operating System™ and we know you'll see why when you join this program. Here are just a few of the areas of focus that we'll cover during our 3 days together. This isn’t just a...